...
Property | Macro Enabled? | Description |
|---|---|---|
Reference Name | No | Required. Name used to uniquely identify this source for lineage, annotating metadata. |
Use Connection (toggle yes/no) | No | Optional. Whether to use and existing connection. |
Browse Connections | Yes | Optional. The connection to add or import. |
Admin Email | Yes | Required. Zendesk admin email. |
API Token | Yes | Required. Zendesk API token. Can be obtained from the Zendesk Support Admin interface. For API Token generation, see the Zendesk documentation. |
Subdomains | Yes | Required. List of Zendesk Subdomains to read object from. |
Object to Pull | Yes | Optional. Objects to pull from Zendesk API. Default is Groups. |
Start Date | Yes | Optional. Filter data to include only records that have a Zendesk modified date that is greater than or equal to the specified date. The date must be provided in the date format: Format: Date, time, and time zone offset Format Syntax: YYYY-MM-DDThh:mm:ss+hh:mm Format Syntax: YYYY-MM-DDThh:mm:ss-hh:mm Format Syntax: YYYY-MM-DDThh:mm:ssZ Start Date is required for batch objects like: Ticket Comments, Organizations, Ticket Metric Events, Tickets, Users. |
End Date | Yes | Optional. Filter data to include only records that have a Zendesk modified date that is less than the specified date. The date must be provided in the date format: Format: Date, time, and time zone offset Format Syntax: YYYY-MM-DDThh:mm:ss+hh:mm Format Syntax: YYYY-MM-DDThh:mm:ss-hh:mm Format Syntax: YYYY-MM-DDThh:mm:ssZ If you enter an End Date and Start Date, the data is modified within a specific time window. If no value is provided, no upper bound is applied. |
Satisfaction Ratings Score | Yes | Filter Satisfaction Ratings object to include only records that have a Zendesk score equal to the specified score. Only applicable for the Satisfaction Rating object. Default is blank. |
Max Retry Count | Yes | Required. Maximum number of retry attempts. Default is 20. |
Connect Timeout | Yes | Required. Maximum time in seconds connection initialization can take. Default is 300. |
Read Timeout | Yes | Required. Maximum time in seconds fetching data from the server can take. Default is 300. |
...