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The Zendesk Multi Objects batch source plugin is available for Preview in the Hub. |
Plugin version: 1.12.0
This source reads multiple objects from Zendesk. It extracts reportable data from the multiple Zendesk objects. The Zendesk Multi Object Batch Source plugin enables bulk data extraction from Zendesk. You can configure and execute bulk data transfers from Zendesk without any coding
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Property | Macro Enabled? | Description |
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Reference Name | No | Required. Name used to uniquely identify this source for lineage, annotating metadata. |
Admin Email | Yes | Required. Zendesk admin email. |
API Token | Yes | Required. Zendesk API token. Can be obtained from the Zendesk Support Admin interface. For API Token generation, see the Zendesk documentation. |
Subdomains | Yes | Required. List of Zendesk Subdomains to read object from. |
Object to Pull | Yes | Optional. Objects to pull from Zendesk API. If not specified, data is pulled from all objects. Default is blank. |
Object to Skip | No | Optional. Objects to skip from Zendesk API. Default is blank. |
Start Date | Yes | Optional. Filter data to include only records that have Zendesk modified date is greater than or equal to the specified date. The date must be provided in the date format: Format: Date, time, and time zone offset Format Syntax: YYYY-MM-DDThh:mm:ss+hh:mm Format Syntax: YYYY-MM-DDThh:mm:ss-hh:mm Format Syntax: YYYY-MM-DDThh:mm:ssZ Start Date is required for batch objects like: Ticket Comments, Organizations, Ticket Metric Events, Tickets, Users. |
End Date | Yes | Optional. Filter data to include only records that have Zendesk modified date is less than the specified date. The date must be provided in the date format: Format: Date, time, and time zone offset Format Syntax: YYYY-MM-DDThh:mm:ss+hh:mm Format Syntax: YYYY-MM-DDThh:mm:ss-hh:mm Format Syntax: YYYY-MM-DDThh:mm:ssZ If you enter an End Date and Start Date, the data is modified within a specific time window. If no value is provided, no upper bound is applied. |
Satisfaction Ratings Score | Yes | Filter Satisfaction Ratings object to include only records that have a Zendesk score equal to the specified score. Only applicable for the Satisfaction Rating object. Default is blank. |
Table Field Name | Yes | Optional. The name of the field that holds the table name. Must not be the name of any table column that will be read. Default is `tablename`. |
Max Retry Count | Yes | Required. Maximum number of retry attempts. Default is 20. |
Connect Timeout | Yes | Required. Maximum time in seconds connection initialization can take. Default is 300. |
Read Timeout | Yes | Required. Maximum time in seconds fetching data from the server can take. Default is 300. |
Use connection (on/off toggle) | No | Whether to use an existing connection. |
Connections (browse connections) | Yes | Choose the existing connection to use. |
Limitations
The Zendesk Multi Batch plugin supports two types of pagination: offset and time-based pagination. Offset and Time-Based Pagination might result in data duplication.
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